• Simple, Clean, Intuitive
    Simple, Clean, Intuitive

    Do more. Click less. We have built our system for you to get work done, not get frustrated with interfaces.

  • Vendors, Website & Forms
    Vendors, Website & Forms

    Receive data from anywhere and send it instantly to your dialer,

  • Security
    Security

    Simple security & role settings. Lock down your Call Center in a couple clicks.

TLD CRM is a SaaS (Software as a Service) mobile friendly platform that only requires an internet connected device to use.
  • Integrated VOIP System
  • Built-in compatibility with both Genesis and Five 9 progressive (automated) dialers
  • Real time reporting on your call center activity
  • Email module for automated email drip campaigns
  • SMS marketing module.
  • Full API integration with top lead vendors for automatic lead downloads and posting

For information contact:

Gregory Conroy

Esotech Office 888-646-9653 x1

info@tldcrm.com

Here you can find guides and answers to questions regarding the setup and usage of your system.

Patch 4.80

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Call Detail Records (CDR) report now shows its intended data: a log of calls. Talk Time report added and shows what CDR once did, with more reliable results. Recordings section should now allow... READ MORE

Auto-Recording & Caller ID Passthrough

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As of today, we now offer the following new features for our phone system: Auto-recording (on agent pick-up) of calls to queues (hunt/ring groups). Caller ID passthrough for our relatively new Attended Transfer... READ MORE

Patch 4.75

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Relays You can now see your Relays under Settings -> Relays, Relay Logs and Relay Mappings You can not edit active relays unless deactivating You can not add active relays, it will default to inactive... READ MORE