• Simple, Clean, Intuitive
    Simple, Clean, Intuitive

    Do more. Click less. We have built our system for you to get work done, not get frustrated with interfaces.

  • Vendors, Website & Forms
    Vendors, Website & Forms

    Receive data from anywhere and send it instantly to your dialer,

  • Security
    Security

    Simple security & role settings. Lock down your Call Center in a couple clicks.

TLD CRM is a SaaS (Software as a Service) mobile friendly platform that only requires an internet connected device to use.
  • Integrated VOIP System
  • Built-in compatibility with both Genesis and Five 9 progressive (automated) dialers
  • Real time reporting on your call center activity
  • Email module for automated email drip campaigns
  • SMS marketing module.
  • Full API integration with top lead vendors for automatic lead downloads and posting

For information contact:

Gregory Conroy

Esotech Office 888-646-9653 x1

info@tldcrm.com

Here you can find guides and answers to questions regarding the setup and usage of your system.

Auto-Recording & Caller ID Passthrough

|

As of today, we now offer the following new features for our phone system: Auto-recording (on agent pick-up) of calls to queues (hunt/ring groups). Caller ID passthrough for our relatively new Attended Transfer... READ MORE

Patch 4.75

|

Relays You can now see your Relays under Settings -> Relays, Relay Logs and Relay Mappings You can not edit active relays unless deactivating You can not add active relays, it will default to inactive... READ MORE

Patch 4.70

|

Recordings Section added. Search by date, as well as phone number or extension Relays Added Integration Fields: Phone / Transfer Number Max Monthly Max Daily Modified Dialer Integration Shows only Buyer Relays On... READ MORE

Patch 4.60

|

New Features Added “Policy Name” to policies. This is a text field. It is useful for sending e-mails to clients about their product but wanting to show a different policy name than the... READ MORE