• Simple, Clean, Intuitive
    Simple, Clean, Intuitive

    Do more. Click less. We have built our system for you to get work done, not get frustrated with interfaces.

  • Vendors, Website & Forms
    Vendors, Website & Forms

    Receive data from anywhere and send it instantly to your dialer,

  • Security
    Security

    Simple security & role settings. Lock down your Call Center in a couple clicks.

TLD CRM is a SaaS (Software as a Service) mobile friendly platform that only requires an internet connected device to use.
  • Integrated VOIP System
  • Built-in compatibility with both Genesis and Five 9 progressive (automated) dialers
  • Real time reporting on your call center activity
  • Email module for automated email drip campaigns
  • SMS marketing module.
  • Full API integration with top lead vendors for automatic lead downloads and posting

For information contact:

Gregory Conroy

Esotech Office 888-646-9653 x1

info@tldcrm.com

Here you can find guides and answers to questions regarding the setup and usage of your system.

Patch 4.95

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New Lead Fields Fields have been added to Vendor Mappings and Relay Mappings as well as show on the dialer screen under Contact. annual_income (number) Fixed ACAExpress Integration to use Annual Income. newsletter... READ MORE

Patch 4.90

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Document Uploader You can now attach documents to individual policies (To Contact / Lead coming next) Documents can be downloaded after uploaded. Documents can have descriptions. Max 10mb Files File Types Accepted: pdf|doc|docx|xls|xlsx|zip|7z|rar|jpg|jpeg|gif|png|bmp|txt|tiff Files... READ MORE

Patch 4.80

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Call Detail Records (CDR) report now shows its intended data: a log of calls. Talk Time report added and shows what CDR once did, with more reliable results. Recordings section should now allow... READ MORE