TLD CRM is a SaaS (Software as a Service) mobile friendly platform that only requires an internet connected device to use.
- Integrated VOIP System
- Built-in compatibility with both Genesis and Five 9 progressive (automated) dialers
- Real time reporting on your call center activity
- Email module for automated email drip campaigns
- SMS marketing module.
- Full API integration with top lead vendors for automatic lead downloads and posting
For information contact:
Esotech Office 888-646-9653 x1
Here you can find guides and answers to questions regarding the setup and usage of your system.
As of today, we now offer the following new features for our phone system: Auto-recording (on agent pick-up) of calls to queues (hunt/ring groups). Caller ID passthrough for our relatively new Attended Transfer... READ MORE
Relays You can now see your Relays under Settings -> Relays, Relay Logs and Relay Mappings You can not edit active relays unless deactivating You can not add active relays, it will default to inactive... READ MORE
Recordings Section added. Search by date, as well as phone number or extension Relays Added Integration Fields: Phone / Transfer Number Max Monthly Max Daily Modified Dialer Integration Shows only Buyer Relays On... READ MORE
New Features Added “Policy Name” to policies. This is a text field. It is useful for sending e-mails to clients about their product but wanting to show a different policy name than the... READ MORE