TLDialer You should no longer see yourself in the Transfer List Fixed a big bug that prevented the Transfer to Number feature to always call the same number over and over. This should no longer occur. New Pseudo fields have been added to Live Agents Schema to represent wether an agent can be transferred to, […]
TLDialer Vendor & List Sync Vendor List If you have TLDialer enabled you will see the List ID next to the Vendor ID if present. Add List You can now automatically create a List in Vicidial with the most common settings already preconfigured for you. When adding a new vendor, by default, if TLDialer is […]
TLDialer Live TLDialer is now working with all basic functions needed to run the agent. Ask us about getting started with it. We are still currently testing and modifying. See our TLDialer Vicidial Beta Post for more details. Let us know if you want to start using it! Dialer Changes When changing a converted leads status, […]
Lead Documents It is now possible up upload documents to the lead itself, alongside the policy documents. You must have upload_documents permission, or verifier or higher to view and upload. Bugfixes and Improvements Made filters query faster. Uses Caching and 1 query instead of multiple Allowed omnis to edit custom fields. Made it so that […]
For the past two weeks or so we, or mainly, I, have been going pretty insane working day and night preparing this almost total rewrite to the Policies section. This patch is the culmination of many sleepless nights. We have tested extensively, but if you find any weird quirks or odd data please let us […]
Multi Checkboxes You can now use shift + Click to select multiple items in the Multi Checkboxes Return Reason We added a special relational field for Return reasons for Medicare This is useful for telling your lead vendors why the lead was rejected. It should work for Live Transfer leads as well. This is not […]
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