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Welcome to the TLDCRM Info Page.

TLD CRM is a custom CRM system for the health insurance industry. TLD CRM includes the following features:

  • integrated VOIP system
  • built-in compatibility with both Genesis and Five 9 progressive (automated) dialers
  • real time reporting on your call center activity
  • email module for automated email drip campaigns
  • full API integration with top lead vendors for automatic lead downloads and posting

For information contact:

Bill Grunau

Office 786-522-9803

info@esotech.org

Here you can find guides and answers to questions regarding the setup and usage of your system.

Steps to Setting Up your System

TLD – The Lead Depot is a CRM Software Suite that has an optional tightly integrated VOIP Phone System. It also has the ability to integrate with power dialers and is tailored to the health insurance industry.

There are 3 main “pieces” to TLDCRM. Some are third party vendors that the TLDCRM team will help you get set up.

  1. The TLDCRM Software Itself.
  2. Dialer – Genesis, Five9 or other Dialers
  3. Phone System – Zoiper Softphones powered by our Asterisk VOIP System using Gafachi and Fractel, our preferred SIP Providers.